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Patient Accounting Representative – A/R Follow Up

Poughkeepsie, NY


Patient accounting representatives are responsible for timely and effective resolution of unpaid accounts. They perform a variety of duties including claim editing, billing, follow up, and payment and adjustment processing in order to meet the client cash and A/R goals.

Essential Responsibilities:

  • Analyzes and researches reasons for denied and underpaid claims.
  • Determines and executes best approach for resolution.
  • Identifies issues and trends and reports to manager.
  • Maintains confidential system and payer website access.
  • Follows QBS account management protocols and strategies.
  • Maintains current knowledge of all relevant systems as well as federal and state billing regulations.
  • Maintains current knowledge of contract terms and conditions related to claim resolution.
  • Corresponds with third party payers, according to established protocols, to obtain status and payment.
  • Communicates with clients, as needed, to expedite claim resolution.
  • Performs any and all job related duties, as assigned, in a professional and positive manner to ensure achievement of cash and A/ R goals.

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