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Leadership Profiles

Our leadership team builds enduring customer relationships through our own internal strength and dedication to service.

Our support team is comprised of members who combined, have a broad spectrum of revenue cycle expertise, education, certification and specialization. We maintain a staffing compliment with all A/R competencies represented. Most hold CRCR certification.

QBS is a member of the Dutchess County Regional Chamber of Commerce and an active participant and supporter of HFMA. Our leadership and staff regularly take advantage of educational opportunities offered locally, regionally and nationally.

  • Perry Santullo, FHFMA, President

    Bachelor of Business Administration, Iona College. Over 25 years of experience in healthcare finance in both the hospital and vendor settings

  • Leona Mininni, FHFMA, Vice President

    Bachelor of Science, Mercy College. Graduate studies, Marist College. Over 25 years of revenue cycle experience in physician practice, hospital patient financial services, and vendor settings.

  • Donna Margotta, Vice President

    Over 25 years of experience in hospital, laboratory and physician billing/credentialing in both the hospital and vendor settings. Proficient in Medicare and other government regulated payers.

  • Matthew Knaus, FHFMA, Executive Vice President

    Bachelor of Science, Ithaca College. Over 20 years of healthcare revenue cycle leadership experience. Certified in Epic HB Billing and Claims and Insurance Follow up. Skilled in system implementations and performance optimization.

  • DeCiembre White, Vice President of Advisory Services

    As the Vice President of Advisory Services at Quality Billing Service, DeCiembre leads the Advisory Services group that focuses on building and implementing strategies that improve revenue cycle operations. An expert in developing patient experience designed mobile and digital products, DeCiembre serves as senior strategist and consultant for large client patient access projects

  • Christina Santullo

  • Erin Pezzo Labrecque, Director, Eligibility Advocacy Services

    Bachelor of Arts, Bucknell University. Juris Doctor, Western New England School of Law. Erin leads the Eligibility Advocacy Services team, dedicated to assisting uninsured patients enroll in Medicaid and other governmental programs.  She has over 10 years of experience in revenue cycle, focusing on Medicaid billing, enrollment, and the rules and regulations governing the Medicaid program. Admitted to practice in New York and Connecticut.

  • Jason Smith

  • Melody Carter

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