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Leadership Profiles

Our leadership team builds enduring customer relationships through our own internal strength and dedication to service.

Our support team is comprised of members who combined, have a broad spectrum of revenue cycle expertise, education, certification and specialization. We maintain a staffing compliment with all A/R competencies represented. Most hold CRCR certification.

QBS is a member of the Dutchess County Regional Chamber of Commerce and an active participant and supporter of HFMA. Our leadership and staff regularly take advantage of educational opportunities offered locally, regionally and nationally.

  • Matthew Knaus, FHFMA, President

    Bachelor of Science, Ithaca College. Over 20 years of healthcare revenue cycle leadership experience. Certified in Epic HB Billing and Claims and Insurance Follow up. Skilled in system implementations and performance optimization.

  • Matthew Lawney, MSPT, MBA, Chief Operation Officer

    Over twenty years of healthcare experience. His areas of expertise include the Medicare and Medicaid payment systems including APC, APG, IRF-PPS, IPS-PPS and DRGs. Additionally, Matt has conducted numerous Revenue Cycle and Charge Description Master (CDM) reviews and assists clients with complex compliance issues. Matt earned a Masters of Business Administration from the College of Saint Rose. He earned a Masters in Physical Therapy and Bachelor of Science from College Misericordia.

  • Perry Santullo, FHFMA, Strategic Advisor

    Bachelor of Business Administration, Iona College. Over 25 years of experience in healthcare finance in both the hospital and vendor settings

  • Leona Mininni, FHFMA, Strategic Advisor

    Bachelor of Science, Mercy College. Graduate studies, Marist College. Over 25 years of revenue cycle experience in physician practice, hospital patient financial services, and vendor settings.

  • Christina M. Santullo, CRCR, Director, Client Services

    Bachelor of Science, SUNY Oneonta. Over 10 years of healthcare revenue cycle experience. Proficient in multiple client billing systems, claims and insurance follow-up. Successful operations consultant. Active volunteer for the Hudson Valley HFMA – current President.

  • Erin Pezzo Labrecque, Esq., Director, Eligibility Advocacy Services

    Bachelor of Arts, Bucknell University. Juris Doctor, Western New England School of Law. Erin leads the Eligibility Advocacy Services team, dedicated to assisting uninsured patients enroll in Medicaid and other governmental programs.  She has over 10 years of experience in revenue cycle, focusing on Medicaid billing, enrollment, and the rules and regulations governing the Medicaid program. Admitted to practice in New York and Connecticut.

  • Jason Smith, CRCR, Director System Operations

    Jason has 10 plus years of IT experience in the revenue cycle setting. He is responsible for all QBS client related IT functions, network security, and relationships. He ensures effective, efficient, secure, compliant data management. Additionally, Jason keeps the QBS staff ‘connected’ to each other, to our customers and to all the various sites required for successful A/R management and service delivery.

  • Melody Carter, CRCR, Manager, Client Services

    Bachelor of Arts, SUNY New Paltz. Over 10 years of healthcare revenue cycle experience. Melody leads our professional billing team, and oversees outsourcing and cash acceleration engagements. Proficient in multiple client billing systems, ERA processing and insurance follow-up. Successful operations consultant.

  • Angela Kelly, Client Engagement Executive

    Bachelors of Business Administration, Pace University. Angela has over 30 years of experience in Healthcare IT and has served in executive leadership roles at national healthcare clearinghouses, technology companies, and health systems.

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Thank you for your interest in QBS. For more information about our services and how we can help support your current revenue cycle process, please complete the contact form below.

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